The Learn@UW-Madison team is available to consult with instructors and instructional staff on selecting and using the right learning technology to improve student success. To request a consultation please contact the DoIT Help Desk and ask to meet with DoIT AT consultant. In addition, many schools and colleges offer consulting and support services to their instructors and staff. The Learn@UW KnowledgeBase also offers helpful documents for instructors, course owners and students.
For Canvas, Kaltura MediaSpace, Blackboard Collaborate (and Ultra), Pressbooks and AEFIS, the DoIT Help Desk provides users with free tech support and troubleshooting help. The Help Desk is available by phone at (608) 264-4357, email at email@example.com and chat at helpdesk.wisc.edu. In-person support is also available at the service desk in the Computer Sciences building. Visit helpdesk.wisc.edu for hours and more information.
In addition to consultations, the Learn@UW-Madison team hosts a variety of trainings, demos and other events. Upcoming events are listed below. If you are interested in learning more about research-based, technology-enhanced teaching approaches, refer to DoIT Academic Technology’s Faculty Engagement service. There are multiple programs that range from drop-in workshops to year-long fellowships that all focus on evidence-based approaches to learning in higher education.