Consultations & Events

The Learn@UW-Madison team is available to consult with instructors and instructional staff on selecting and using the right learning technology to improve student success. You can contact us via email at learnuwsupport@doit.wisc.edu. In addition, the Learn@UW KnowledgeBase offers helpful documents for instructors, course owners and students.

For Canvas, Kaltura MediaSpace, Blackboard Collaborate (and Ultra) and AEFIS, the DoIT Help Desk provides users with free tech support and troubleshooting help. The Help Desk is available by phone at (608) 264-4357, email at help@doit.wisc.edu and chat at helpdesk.wisc.edu. In-person support is also available at all DoIT Tech Store locations. Visit helpdesk.wisc.edu for hours and more information.

For Top Hat, contact the vendor for support at (888) 663-5491 or support@tophat.com. For Piazza, contact the vendor at team@piazza.com or phone at (800) 818-4124 or visit support.piazza.com.

In addition to consultations, the Learn@UW-Madison team hosts a variety of trainings, demos and other events. Upcoming events are listed below. If you are interested in learning more about research-based, technology-enhanced teaching approaches, refer to DoIT Academic Technology’s Faculty Engagement service. There are multiple programs that range from drop-in workshops to year-long fellowships that all focus on evidence-based approaches to learning in higher education.

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