Atomic Assessments Known Issues
Below you will find a list of known issues related to Atomic Assessments.
Chrome Version 108 May Prevent Authoring
Report Date:
December 2022
Status:
Closed
Description:
First week of December 2022, Google released Chrome version 108. This version of Chrome has issues with iframes and can cause issues with instructors creating and editing Atomic Assessments. The workaround is to use a different browser.
Status Explanation:
Atomic Jolt is montoring the Chrome Bug Report: https://bugs.chromium.org/p/chromium/issues/detail?id=1395079&mc_cid=b35c5ea1cd&mc_eid=9f5466e835
[Learnosity Bug] Authoring popup placement bug
Report Date:
Jan. 2019
Status:
Closed
Description:
The source popup window shown while authoring is sometimes very awkwardly placed.
Status Explanation:
No updates as of Nov. 2020. This is a result of how Learnosity positions the modals, and the iframe resizing. This is partially fixed and the popups are now normal-sized, however, they still tend to materialize off-screen. [Update] AJ has confirmed that this is fixed on version 3.24
[Learnosity Bug] Question saving bug with misspellings
Report Date:
Jan. 2019
Status:
Closed
Description:
Create a question with a misspelled word in the stem and save it. Then, edit the question again and ctrl-right click on the misspelling to select one of the recommended fixes. Don't click anything else in the text box, and click "Save". Sometimes, not always, the corrected spelling doesn't get saved for some reason.
Status Explanation:
This looks like it is still an issue, no updates from Learnosity as of Nov. 2020. [Update] AJ has confirmed that this is fixed on version 3.24
[Learnosity Bug] Potential memory leak
Report Date:
Jul. 2020
Status:
Open
Description:
Noticed anecdotally that the authoring interface gets slower over time when in a large editing session. We've also had reports of this from instructors. Question authoring will get slow over time, and closing and reopening the browser window will fix the problem.
Status Explanation:
Learnosity would need to address this. For now, no ETA.
[Learnosity Bug] Authoring bug with dynamic variables in LaTeX expressions
Report Date:
Feb. 2019
Status:
Closed
Description:
Dynamic variables inside LaTeX math expressions don't display correctly in the question editor. Confusing for instructors.
Status Explanation:
No updates from Learnosity as of Feb 2020. [Update] AJ initial testing shows this as being fixed on version 3.24. They are doing a more thorough test to ensure this is fixed. [Update] AJ closed ticket on 4.26.2021
[Learnosity Bug] Learnosity review popup not compatible with pagination
Report Date:
Feb. 2019
Status:
Open
Description:
Activity review popup (when enabled) doesn't work properly with pagination.
Status Explanation:
Learnosity would need to address this. For now, no ETA.
[Learnosity Bug] Pagination and sections are not compatible
Report Date:
Feb. 2019
Status:
Open
Description:
Learnosity sections don't work properly with pagination. As a workaround, the connector disables pagination when sections are in use.
Status Explanation:
Learnosity would need to address this. For now, no ETA.
[Learnosity Bug] Update MathJaX Version
Report Date:
Feb. 2019
Status:
Open
Description:
Request that Learnosity upgrade their MathJaX version. They are using 2.7.0 (released 10/2016) which has known issues with accent rendering in Safari.
Status Explanation:
Learnosity would need to address this. For now, no ETA.
Duplicating vs. Sharing Passages
Report Date:
Feb 2021
Status:
Closed
Description:
Previously AA would ask if you wanted to duplicate passage when you duplicated an associated question. It doesn't anymore. Would like that behavior back.Previously, if an item contained a passage and we duplicated it, AA would ask if we wanted to share the passage or create a duplicate. It no longer asks this either when duplicating from the item bank or from the assignment. It automatically chooses to share the passage. This is a problem because any edits to the new item's passage also affect the item from which it was duplicated. It was much better when we had the option to choose. If AJ thought that was too confusing, then I would argue that the best choice would be to create a duplicate passage (just like it creates duplicate questions within the item) so that the behavior matches (i.e., editing a question in the new item does not change the question in the original item).
Status Explanation:
This was reported by an instructor in Feb. 2021, but we don't know when the feature disappeared. This is very likely a regression bug or inadventent removal of an existing feature due to code versioning issues. Reopened an existing ticket that requested the feature a couple years ago and categorized it as a Med-level bug. [Status update] - AJ indicated this share/duplicate passage functionality broke when they added the duplicate item feature a couple of releases ago. It just defaulted to sharing instead of presenting the option. This will be included as a bug fix in their 3.24 release coming to production on March 29, 2021. The new behavior is to always duplicate passages. No option to share is given anymore since AJ moved away from native Learnosity item duplication as part of the copy-on-edit product changes that are in progress.
Rendering Issue Based on browser Size
Report Date:
Feb. 2019
Status:
Closed
Description:
Depending on the browser size, certain buttons appear/disappear/no longer work.
Status Explanation:
Rested on 7.27.2021 - Issue has been resolved.
Scrolling Issue using Page Breaks
Report Date:
Jan. 2019
Status:
Open
Description:
When a page break is added to a quiz, and the student views the assignment in 'Full Screen' they are not able to scroll through the assignment. The Items listed under each page is also not clickable.
Bug in tag autocomplete in item search
Report Date:
Jan. 2019
Status:
Closed
Description:
Under certain conditions, Atomic Assessments will stop trying to autocomplete a tag, meaning you can no longer search for items having that tag unless you leave that text entry box and return to it -- then it will again become usable.
Dialog box is poorly positioned when checking answers
Report Date:
Jan. 2019
Status:
Open
Description:
When checking scores, students will have to scroll down in some cases to see the dialog box with their attempts/scores. It is expected that the dialog box would appear in the same area as the question they are reviewing.
Status Explanation:
AJ recreated and identified this as a regression bug.
Error when student accesses assignment
Report Date:
Feb. 2020
Status:
Closed
Description:
Very unique error occurring. "Error - 10001 Failed validating activity/format error. Activity JSON poorly formed. ValiidationError: The feature object at index 0 with "feature_id" ...
Status Explanation:
Resolved on 7.27.2021 - AJ reported that they could not reproduce the issue and that there have been serveral updates from AJ and Learnosity that may have fixed the isue.
"Try again" displays incorrectly for Drag and Drop
Report Date:
Feb. 2020
Status:
Open
Description:
Image drag and drop problems are not displaying "Try again" correctly when penalties are enabled.
Status Explanation:
Revisited this with AJ in December 2020 and they indicated they thought it was fixed. But further testing indicated it is still an issue. No ETA on fix.
The authoring/items interface doesn't prevent one from archiving items which are in-use in activities.
Report Date:
3/1/2020; resurfaced 12/20
Status:
Closed
Description:
The current behavior when archiving items is this: If the item is used in an AA assignment, the item is not archived and the user is informed which assignment it's in. If the item is used in an activity (not an AA assignment), the item is archived AND it is removed from the activity. If the item is totally unused, it's just archived.
Status Explanation:
Atomic Jolt says they think this is how it should function (as is). If UW wants to change the functionality, we can consider a future feature request, although we think this behavior is reasonable. It is consistent with our goal of deprecating activities that are unused in assignments. We did get feedback from instructors that it would be preferable to flag the item if it's used in an activity *instead* of checking if it is in an assignment (since all assignments require activities, this would not lose the current check). This has been submitted as an idea for a feature request. For now, the ticket remains open but this isn't necessarily a bug per se-- categorizing it as half bug/half feature request, thus, including it in this list.
Double scrollbars in source window
Report Date:
Feb 2020
Status:
Open
Description:
In editing the source of passages sometimes the source window itself contains double nested scrollbars, which results in an awkward interface. This only happens for shorter passages, as the editing interface expands properly with longer items.
Tag autocomplete UI glitch
Report Date:
Feb 2020
Status:
Closed
Description:
Item->settings->tags "find" box sometimes doesn't show the autocomplete popup.
Tag autocomplete caching problem
Report Date:
Feb 2020
Status:
Open
Description:
The authoring interface is caching tag autocomplete results and this has caused problems for instructors. A common authoring pattern is to alternate back and forth between the item and tag interface to add new tags and use them immediately. However, autocomplete caches results indefinitely (until a page reload) and so often it's the case that instructors can't 'find' tags they just added. We suggest that either the autocomplete cache be disabled, or is cleared when a user exits the tag settings page. That way if an instructor uses a separate tab to add tags (which is a common thing) they can use those tags right away without needing to reload the authoring window.
[Learnosity Bug] Data table rows are not chosen independently for different items
Report Date:
Feb 2020
Status:
Closed
Status Explanation:
Possible Learnosity issue, not something AJ can address. No ETA for fix at this time.
Data table entry incorrectly rendered
Report Date:
Feb 2020
Status:
Open
Description:
When you have an entry in a data table with a name that contains a hyphen, the field does not render correctly in the 'edit' and 'preview' tabs in the 'Items' tab.
Status Explanation:
No ETA for fix at this time.
Incorrect/Correct Highlighting shows when it should not
Report Date:
Feb 2020
Status:
Open
Description:
For some question types, the incorrect/correct highlighting shows in the student review page even when Correct/Incorrect/ Partially Correct Highlighting is marked as 'never'. This has been observed in the 'match list' and 'label image with drop down' question types. But other question types, such as 'multiple choice - multiple response' do not present this issue.
Status Explanation:
Atomic Jolt was able to reproduce this for drag and drop questions only--not for any other types of questions. No ETA for fix at this time. [Update 3.25.21] AJ confirmed this is still an issue with the drag and dop questions only.
Drag and drop questions not working sometimes
Report Date:
Feb 2020
Status:
Closed
Status Explanation:
Atomic Jolt fixed some of the flickering issues in a hotpatch deployed in 2020. This seems to still happen on occasion and AJ is continuing to look at ways to improve things. The issues occurring with window resizing are apparently caused by some incompatibility between the Atomic Assessments JS code and Learnosity JS code in cloze questions. 7.27.2021 - We retested and resolved this ticket. Issue appears to have been corrected.
"Activity closing soon" popup showing when it should not
Report Date:
Feb 2020
Status:
Closed
Description:
When an assignment has "Due" date and "Until" date that have already passed, an instructor still sees a popup that shows the message "Activity closing soon" when previewing the assignment. It seems that it would make sense to not show this popup in this case as the message is not technically true and it might be misleading.
Status Explanation:
7.27.2021 Retested and could not reporduce. AJ had their tester test again as well. Issue resolved.
[Learnosity Bug] Math validation for matrix questions is not working.
Report Date:
March 2020
Status:
Open
Status Explanation:
Bug on Learnosity’s side; Learnosity will need to fix and do not have ETA yet on fix.
Display issues for long responses in the regex custom question
Report Date:
December 2019
Status:
Closed
Description:
Regex questions that have long responses (over 50 characters) don't show the full response in the student review and in the Speedgrader. The box doesn't resize, no scrollbars appear. To view the response in full you can click in the box and try highlighting the text to show the full answer but this isn't an intuitive way to try to view the response.
Status Explanation:
Atomic Jolt has recreated and verified this. To be fixed in the 3.23 release scheduled for production on 2/22/21.
Issue with Multiple Choice, Audio, and Drawing rubrics
Report Date:
November 2019
Status:
Open
Description:
When creating a Multiple Choice, Audio,or Drawing item to use as a rubric for another item, the feedback is not saved on SpeedGrader. So the recorded feedback is lost and cannot be seen by the students.
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time.
Issue validating Rubric Reference
Report Date:
November 2019
Status:
Open
Description:
Lack of adequate validation of rubric references.
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time, although it’s categorized as a minor bug, not likely to get priority over other more significant ones.
Questions numbered out of order in review and Responses tab
Report Date:
November 2019
Status:
Closed
Status Explanation:
This was a legacy ticket; Atomic Jolt are currently unable to recreate this and so we suspect it was addressed in a past update and the ticket was never closed.
Tags case-sensitivity behavior is inconsistent
Report Date:
February 2020
Status:
Open
Description:
Tags case sensitivity behavior is consistent when adding new tags and searching for existing tags.
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time.
Students cannot access their final exam
Report Date:
December 2019
Status:
Closed
Description:
“Error processing request” error message prevents students from accessing assignments after entering the access code. This issue occurs rarely.
Status Explanation:
AJ has implemented better error handling, but not for this particular error. They continue to look for ways to handle it so that the student’s session is automatically reset when it occurs.
Mistake in warning message
Report Date:
February 2020
Status:
Closed
Description:
Grammatical mistake in warning message that displays when users attempt to edit items after students have begun the assignment.
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time.
[Learnosity Bug] Failed validating activity/format error when loading activity
Report Date:
February 2020
Status:
Closed
Description:
In rare cases, when viewing or previewing activities, students and instructors see an “Error - 10001 Failed validating activity/format error” message. Refreshing the page does not resolve the error.
Status Explanation:
This is being attributed as a Learnosity error that has occurred sporadically and has proven difficult to reproduce and troubleshoot. Atomic Jolt is continuing to track and review occurrences as they are reported.
[Learnosity Bug] Inconsistent rendering of lower/upper case entries in data table
Report Date:
April 2020
Status:
Open
Description:
When previewing an item that contains a data table with lowercase and uppercase labels that map to the same lowercase string, there is inconsistent rendering of lower/upper case entries.
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time. They may have to hand this one to Learnosity.
Dataset row issues in the Responses tab
Report Date:
October 2020
Status:
Closed
Description:
There are two issues with the UI in the Responses tab for an assignment: The numbering of the data set rows are different than the numbering in the item’s dataset. Also, clicking the arrow to bring up the next row in the Response tab brings up the second row’s parameters but doesn’t get rid of the first row’s.
Status Explanation:
Atomic Jolt has confirmed it's been an issue in the past, but they thought they fixed it in a previous release. It may have reemerged in an update somehow. They are looking at implementing a fix for this. No ETA given at this time. Issue came back up. Part of a report on issue 1511.
Saving issues when deleting overrides when there are more than 2 overrides
Report Date:
March 2020
Status:
Closed
Description:
Issues deleting multiple override blocks (when there are more than two blocks) and issues with adding override blocks while attempts are in place.
Status Explanation:
Atomic Jolt is working to fix this. They believe the issues occur because of the way overrides are loading after changes are made and the assignment is saved. They are working to enact a change to the save process; no ETA at the moment.
[Learnosity Bug] Randomization in data tables seems to not be random
Report Date:
May 2020
Status:
Closed
Description:
Learnosity bug causing randomization in data tables to not be completely random. In some cases, it was observed that students in the same class often received many equal rows selected for a large number of questions.
Status Explanation:
This is apparently a long-standing issue with Learnosity that was first brought to Atomic Jolt about 2.5 years ago. Atomic Jolt is continuing to work with Learnosity about a timeframe for an improvement. [Update] AJ says they have not had reports of this for quite some time and that QA hasn't see the issue either. They are closing the ticket.
Inconsistency in the Responses Report for regex questions with dynamic content
Report Date:
August 2020
Status:
Open
Description:
Inconsistencies in the Responses Report for Regex questions with dynamic content. Also, some students are grouped into responses that are blank.
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time.
Error with Scoring when Learnosity returns an Error (part 1)
Report Date:
August 2020
Status:
Closed
Description:
When scoring errors occur, Atomic Assessments gives highest possible score and doesn’t apply penalties. Then, when the question is manually graded, the score changes to typically a lower score.
Status Explanation:
Fix deployed in 3.21 release on November 30, 2020. The invalid answers by students are graded as zero, and the student’s grade will also reflect any penalties that would need to be applied. Then, the instructor will be able to go back and adjust the grade as necessary.
Error with Scoring when Learnosity returns an Error (part 2)
Report Date:
August 2020
Status:
Closed
Description:
Math formula questions causing errors on the instructor side when the student answered the question with an invalid response
Status Explanation:
Fix deployed in 3.21 release on Nov. 30, 2020. For some math formula questions, the instructor would see a message saying that Learnosity couldn’t score the item. (Students saw no errors.) These errors occurred when a student would type an invalid number for the attempt answer (examples of invalid numbers would be “.7.”, or “-2,.470”) and the answer could not be validated. In those cases, Learnosity returned a scoring error and Atomic Assessments treated the attempt as unscorable. Now, those invalid entries will be treated as incorrect answers and no error will be displayed to the instructor.
Navigating away from assessment gives students more time than allowed
Report Date:
March 2020
Status:
Closed
Status Explanation:
We have requested that the timer to function like the Canvas timer (i.e. if a student navigates away from the assignment the timer continues to run). Atomic Jolt included a fix for this in their 3.22 release Jan. 4, 2021. They did acknowledge that sometimes students may still see a few seconds of time difference coming back into an assignment--they will work to fine-tune that in the future but are currently limited in how much they can do that now.
Redo of player settings requested; long content w/sticky footer results in unusable page
Report Date:
October 2020
Status:
Open
Description:
Problems on the Player menu with some settings (the options that do nothing in an activity's player but look like they should are: Activity time, Force submit after time expires, Warn on 60 seconds remaining, and Shuffle Items. The long content with sticky footer preconfigured template is also bugged. Instead of having a sticky footer, the footer tries to endlessly update itself so it's always on the bottom of the page.)
Status Explanation:
Atomic Jolt has acknowledged these issues and will remove the extraneous player settings in a future release.
In Summary report, student attempt shows up a Completed while student is taking exam. Score updates as the student answers questions
Report Date:
October 2020
Status:
Closed
Description:
In some cases, In the Summary report, student attempts show up as Completed while the student is still taking the exam. Score updates as the student answers questions. The probable scenario is that the student has the assignment open in two browsers and has two different sessions, one where they've submitted and one that's still in progress. Having this happen would likely mean there are two session IDs. Once a student pushes Start they get a session ID.
Status Explanation:
Atomic Jolt says they indirectly addressed this in the v3.22 release Jan. 4, 2021. They believe the changes made to attempt polling and the change to server-side timing in v3.22 should prevent this from happening again.
Problems with auto-submit to gradebook occurring
Report Date:
October 2020
Status:
Closed
Description:
Problems with auto submit to the Canvas gradebook in that auto-submission sometimes fails at submitting the scores to the gradebook automatically at close date. Besides the auto-submission failure, there was another issue where activities would auto submit before the “available until” date had passed.
Status Explanation:
Atomic Jolt is attempting to reproduce this but to date have been unable to. We will continue to monitor when this occurs.
Passage preview window cuts off in certain circumstances
Report Date:
October 2020
Status:
Closed
Description:
Passage Preview window cuts off in certain circumstances (usually when “More options” section is not expanded)
Status Explanation:
Atomic Jolt has recreated and verified this. No ETA given at this time. [Update] AJ has confirmed this is fixed in version 3.24 [Update] 3.24 update was installed and this is still an issue.
Issue with students' Atomic Assessment exam shakiness on screen
Report Date:
October 2020
Status:
Closed
Description:
Atomic Assessments “shakiness” occurring in some screens. Disconcerting for users. Happens inconsistently.
Status Explanation:
This behavior is known by Atomic Jolt and is attributed to a Learnosity issue where the Learnosity iFrame fires off resize commands to the Atomic Assessments window over and over. We haven't seen this happen in a while but AJ is still working with Learnosity to fix this issue for good. Something to note in case this comes up again is that it is specific to smaller laptops (less than 15inches) and seems to only be happening on Windows.
Past lock date' error event
Report Date:
October 2020
Status:
Open
Description:
“Past lock date” messages showing up when grading some assignments - confusion about what it means for these students’ activity in the course
Status Explanation:
Atomic Jolt thinks it is related to the issue with the time zone settings on a particular student’s computer (that was causing the Unscorable errors). They believe this issue was resolved in the November 2, 2020 hotpatch but we are keeping this open in case there are more occurrences. They also think that the timing changes included in the 3.22 production release should prevent this issue from happening again.
Issues with Item Stats Report
Report Date:
October 2020
Status:
Closed
Description:
In the Items Statistics report, there are some display issues. The Median Attempts column always displays as 0. In addition, the report is displaying statistics on the items, not each of the questions; so when there are multiple questions within an item those scores are divided to make up the total item stats, which is confusing.
Status Explanation:
Atomic Jolt has acknowledged that the Median Attempts column displaying only 0 is a bug and will fix in a future release. They are also working to redesign the display stats on the questions. No ETA given at this time for either.
Attempt number mismatch in Speedgrader
Report Date:
November 2020
Status:
Closed
Description:
When viewing a student’s answer in Speedgrader for a question that has multiple attempts, the attempt number appears in two locations and is mismatched.
Status Explanation:
Atomic Jolt has replicated and verified this.This is in progress and should be fixed in the next release 3.23 to be deployed Feb. 22, 2021
Inconsistent grades in Speedgrader
Report Date:
November 2020
Status:
Closed
Description:
There are inconsistencies in how some scores are shown in Speedgrader vs. the Items Score tab.
Status Explanation:
Atomic Jolt is still investigating as of Dec. 2020 Hotpatch on 7.2.2021 addressed this issue.
Speedgrader changes possible answers when data row is deleted
Report Date:
December 2020
Status:
Open
Description:
During an exam, an instructor noticed that one of their data tables had an incorrect row. After the exam ended, the instructor went into the exam and removed the bad data. When reviewing some student responses after the exam, the instructor discovered that when a student was given the 'bad' data during the exam, that speed grader changed their possible answers, whereas the item score tab did not.
Status Explanation:
Atomic Jolt advised against removing data from an exam with attempts and advised that the preferred way to handle this would be to regrade the attempt then duplicate the activity, removing the bad row in the duplicate for next exam. They are working to recreate.
Disabling hints also disables check answer and feedback
Report Date:
December 2020
Status:
Closed
Description:
Disabling the new 'hint' feature also disables 'check answer' and general feedback.
Status Explanation:
Seems to have been introduced in update to v3.21 in early Dec. 2020 AJ can recreate this and gave this explanation: "After looking further into this, the "grade server side" button is used for high stakes exams and is not meant to show check answer or hints as they would not apply. I will still report this and look into ways we can make this cleaner as it can create confusion." LUW Madison has asked them to make this work since we know that people use Grade Server Side and also want the Check Answer button enabled for assignments. We have no assurance, at this time, however, that they will change this functionality.
Summary report not sorting properly
Report Date:
December 2020
Status:
Closed
Status Explanation:
Version 3.21 upgrade seems to have introduced some problems with sorting in the Summary report. When sorting by points, there are incorrect sorting orders. AJ is putting a hotfix in for this in their upcoming 3.23 release (slated for Feb. 22, 2021)
Change in check answer button name depending on assignment level penalties setting
Report Date:
December 2020
Status:
Closed
Description:
In an assignment, if you have the assignment's Penalties setting set to "Disable penalties", the button for a student to submit answers is labeled "Check Answer", regardless of whether there is any correctness feedback that would allow them to actually check their answer, or if there are multiple tries or not. If you have the Penalties setting set to "Use question penalties", the button for a student to submit answers is now labeled "Submit", regardless of whether there is any penalty in the question or not, or any correctness feedback in the question.
Status Explanation:
This is to be fixed in the 3.23 release scheduled for production on 2/22/21.
Adding an override, then deleting, does not update Available Until/Due text on Canvas Assignments list
Report Date:
December 2020
Status:
Open
Description:
The problem with the incorrect dates/times is only isolated to the Canvas Assignments list screen for instructors. If you click into the Canvas assignment settings you will see the correct dates/times. It also depicts the correct dates/times for students.
Status Explanation:
AJ was able to reproduce this. No ETA given for fix yet.
Item Scores report/tab not sorting properly
Report Date:
December 2020
Status:
Closed
Description:
Item Scores report/tab not sorting properly for items that have regular expression questions or data tables
Status Explanation:
AJ is going to work on this in the 3.23 release scheduled for production on 2/22/21.
[Learnosity Bug] Issue viewing scores for final exam in Speedgrader
Report Date:
December 2020
Status:
Closed
Description:
On occasion, selecting multiple "Response-Specific Feedback" checkboxes in Assignment Settings will cause results to not display in Speedgrader. Instead, the instructor will see the Please Wait message indefinitely.
Status Explanation:
Fixed as of June 2nd, 2021.
Error Signatures do not match (Error code: 41003) showing for all assignments in a Canvas course
Report Date:
December 2020
Status:
Closed
Description:
On occasion, the activity initialization objects will get passed incorrectly, causing an error on launch or preview that reads "Error - Signatures do not match (Error code 41003). The assignment cannot be previewed or taken by students if this error occurs.
Status Explanation:
Atomic Jolt included a fix for this in their 3.22 release Jan. 4, 2021
Errors tabs for some activities are showing that they're continually trying to send a grade to the Canvas gradebook for previous attempts from inactive students in the course.
Report Date:
December 2020
Status:
Closed
Description:
Impacted activities appear to be because the students are inactive and therefore no longer listed in the Canvas gradebook.
Status Explanation:
Atomic Jolt looked at this and are considering how to fix. These attempts are stuck in a loop which in most cases is a valid loop for an attempt to be stuck in to make sure the attempts successfully submit. However, in this case, it's not wanted or needed.
Errors for student / unable to reset attempt
Report Date:
Feb 2021
Status:
Closed
Description:
We have had instances where the student is getting their AA activity autosubmitted early and then the function to reopen their attempt is not working.
Status Explanation:
Regression bug. AJ hotpatched the broken reset part for instructors on 2/8. and Verified the fix on 2/12. The part that still persists is the early submission problem for students.
Attempt event display too wide
Report Date:
Feb 2021
Status:
Closed
Status Explanation:
This was introduced during hot patch on 2/8. Will be fixed in the 3.23 release scheduled for production on 2/22/21.
Need to click Submit button twice on second attempt (occuring in one drag-and-drop question)
Report Date:
March 2021
Status:
Closed
Description:
We are seeing unexpected behavior with one drag-and-drop question--it requires the student to click the Submit button twice on their second attempt when they got the first attempt wrong. [Detailed steps on how to reproduce this behavior is reported in a PDF in the Freshdesk ticket.] In summary, if the initial attempt is not correct, a Try Again button appears; you click on it; you make your correction and click Submit. But instead of seeing your second attempt graded after clicking Submit on the second attempt, you get another screen where you have to click the Submit button again before the second attempt is finally graded. The expected behavior would be that if you change your answer and click Submit, the grading would occur after that first click.
Status Explanation:
Sent to Atomic Jolt to investigate. As of 3/24/21, they were able to reproduce and have put in an internal ticket for it and will discuss when this gets included in a future release.
Math Formula Does Not Do Check Answer
Report Date:
Match 2021
Status:
Closed
Description:
When an instructor has Math Formula questions with multiple attempts, the submit gives the correct answer (and allows the student to try again.
Status Explanation:
Sent to Atomic Jolt who confirmed this. They are working on a hot fix for this as there is no workaround. AJ confirmed that this is affecting multuple question types, not just the Math Formula.
Dataset not grouped correctly.
Status:
Closed
Description:
Instructor created a question with 8 dataset rows. On the Responses tab, the rows are completly out of order and it "created" a new row (row 6 in this case, but 9 were given on the responses tab).
Status Explanation:
This should be fixed with the 3.25 release.
Feature Request - Add Lab View (.lv) to the file upload type
Report Date:
April 2021
Status:
Closed
Description:
Students cannot upload certain file types as part of the upload file question type. This prevents courses from having students submit files from engineering software like LabView.