Ask a Trainer – Project Support

Stuck on a technology-related project? We can help! In addition to troubleshooting pesky software issues, STS trainers can help you choose the right tools and techniques for the job and provide individualized instruction.

Drop-in Sessions at DesignLab

During the Fall and Spring semesters, STS trainers are available for drop-in consultations from 4:00-7:00pm on Sundays, Mondays and Tuesdays in the DesignLab space in College Library 2250.

In-Person Appointments

For more complex or specific questions, it’s best if we can work with you in person. Students are eligible for up to six 1-hour appointments per academic term (fall, spring, and summer). Extra appointments are possible if you need help on a project related to an academic class.

To set up a one-on-one appointment with an expert Software Training for Students trainer, click the button below. If you need to cancel an appointment, please do so at least 24 hours in advance via the appointment confirmation email sent with the initial scheduling.

Book an Ask a Trainer Appointment

Limitations

While we do our best to help in any way we can, our service does not provide:

  • Production Services: Trainers cannot complete work on behalf of students
  • Production Equipment or Environments: STS equipment and office space is for trainer and instructional use only and not available to students for production purposes
  • Comprehensive Professional Coverage of All Software Topics: Our trainers – both staff and student trainers – do their best to guide students in overcoming software-related challenges, but are not professional experts and cannot guarantee an ideal solution to every problem
  • Long-Term or Ongoing Support: Students are limited to six 1-hour appointments per academic term (Fall, Spring, Summer). Exceptions may be possible for students who need additional instruction in order to complete work for an academic course, but done at our discretion.

An appointment may be discontinued at the trainer’s discretion if he or she is pressured to provide assistance outside the scope of the our service. Students who repeatedly pressure trainers in this manner may lose their appointment registration privileges.

Submit Your Question

Can’t find what you’re looking for, or have a simple question? Please fill out the form below and we’ll respond via email within 48 hours!

If you the topic you're looking for is not listed or does not currently have any appointments available, please fill out the form below.
  • Enter the software topic or technology that you are working with (e.g. Photoshop, Excel, Python)
  • What are you trying to accomplish, or what problem are you encountering that you would like help with?